Hotel Aro Palace Bld. Eroilor 27, Brașov

Chris White

9 noiembrie 2023

Not sure how this hotel gets the great star reviews but oh well. I will say that you likely won't find a better location to stay in Brasov, so if you plan to walk the old town, there's no better place to stay. However, the place is horrifyingly run down. The carpeting in all of the hallways was horribly stained and damaged, the paint and walls in all of the common areas was dated and damaged, there was a device that constantly sprayed a type of perfume in the elevator area that smelled terrible and followed you everywhere. Our room was dated and in terrible shape. The bath was not clean, the bed was from the communist area, purchased at a yard sale from the former torture chamber, there were zero electrical outlets near the beds to charge you devices or power up anything. There was only one outlet which was on the other side of the room. I had to purchase an extension chord at a store to power up my cpap and charge my iphone - charge my camera. The whole thing smelled of a cigarette. So, my advice to the hotel would be to please update the hotel. My advice to people is that if you don't care about the niceties of life and being comfortable, you wont find a better location. My advice to Marriott, please buy this location, tear down this building, and build something nice.

mdea wow

24 septembrie 2023

The best part is the central location of the hotel and the views of the rooms. The hotel lobby also looks great and it is enormous. However, this is not a 5 stars hotel. I would rate it 3-4 stars based on the room quality. It is way too expensive for what it offers. Hot water is a major problem. Rooms are smelling of old and its amenities need upgrading. The pools are great in size but everything needs a 21st century update.

Ionut Durla

16 septembrie 2023

The pool is very large, the breakfast is also very good, the rooms are big and modern. The location is laso good, in the city center, 2-3 minutes walk to Piata Sfatului. You need to pay for the parking(it is cheaper if you park on the public parking places). Once they changed the breakfast without announcing us and we had the surprise to have established menus(this was not nice for 5* hotel). So for me it's a 4.5/5.

Mindi Resnick

16 septembrie 2023

Great rooms/large bathrobes & slippers great buffet breakfast w/lots of choices however, when we returned 2 r room aftr a long day out(4pm) We found they never came 2clean r room disappointed 😞 we needed at least fresh towels 2 shower(we left the towels on the floor so in addition NOT usable!!!) Told the resception & while we were at dinner room cleaned/ I guess we needed 2put out r "make the room" sign thank-u for doing the room!@

Alexandru Nae

12 septembrie 2023

A good 4 stars hotel overall, I might stay here again. I had a twin room for 2 nights, never went to the spa or pool to check them out, maybe next time. Pros: - Above average looking - Good food and coffee at breakfast - Nespresso machine in the room - Extremely good internet via cable in the room, 100mbps (if you unplug the TV), wifi on the other hand is bad - 24/7 reception - Very good location in the center - Fair prices at minibar - Good sleeping conditions at night (confy bed & pillows, dark room etc.) Cons: - No power outlets near bed or near desk. There's only one internet port but the tv is plugged in. I had to unplug de Nespresso machine and the tv's internet in order to work on my laptop. - Bad WiFi - Private parking very expensive (3 ron per hour) - Very thin walls, lots of noise coming from the hallway, you can basically hear everyone who walks by like they are in your own room. - Bad bathroom design, you're gonna make a big puddle when taking a shower, also the door is cleary swollen from all the water over time. Sometimes the toilet tank doesn't refil itself. - Housekeeper cleaned my room, took the dirty towels and never put clean ones back. - Balcony very tiny, good if you are a smoker, but there is no ashtray. - Lack of sweets and fruits at breakfast and not a lot of food options - Expensive private parking which makes the taxi and uber drivers to avoid getting inside of the hotel premises, leaving you to walk all the way to the entrance. Also if you order food, driver will wait for you at the parking lot's entrance.

Анастасия Яблонская

9 septembrie 2023

Very beautiful hotel, good for staying and helding conference.

Andrei Joldoș

7 septembrie 2023

A beautiful, classy, truly hospitable place. After Zürich, Lyon and Lisboa, ariving here accidentally is a breath of fresh air.

Delia Ioana

3 septembrie 2023

Am stat 15 minute sa iesim din parcare, din cauza sistemului lor eficient de taxare. Preturi mari si servicii slabe.

Mihail-Sebastian Dumitrașcu

3 septembrie 2023

Pentru 1 minut in plus platiti 15 lei parcarea….

roxana chiper

21 august 2023

Am platit 323 roni parcare ( 3nopti); fara personal parcare, bagaj; camera nu a fost curățata niciodata; personal insuficient la masaj; dificultăți in emitere factura la plecare.